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ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS, Volume 12 Issue 2, April 1994

Finding a happy medium: explaining the negative effects of electronic communication on social life at work
M. L. Markus
Pages: 119-149
DOI: 10.1145/196734.196738
The sometimes observed negative social effects of electronic communication technology are often attributed to the characteristics of the technology itself. Electronic mail, for instance, filters out personal and social cues and provides new...

Information systems strategy and implementation: a case study of a building society
G. Walsham, T. Waema
Pages: 150-173
DOI: 10.1145/196734.196744
The formation and implementation of strategy with respect to computer-based information systems (IS) are important issues in many contemporary organizations, including those in the financial services sector. This paper describes and analyzes an...

Technological frames: making sense of information technology in organizations
Wanda J. Orlikowski, Debra C. Gash
Pages: 174-207
DOI: 10.1145/196734.196745
In this article, we build on and extend research into the cognitions and values of users and designers by proposing a systematic approach for examining the underlying assumptions, expectations, and knowledge that people have about technology....

Rich and lean representations of information for knowledge work: the role of computing packages in the work of classical scholars
Karen Ruhleder
Pages: 208-230
DOI: 10.1145/196734.196746
Applying information systems to complex intellectual tasks requires the representation and codification of ambiguous and fragmentary forms of data. This application effects changes not only in representation of this data, but in the...